Q1: Are you factory or trading company?
A: We are factory or manufacturer.You not only buy the machine .
Q2: Can you guarantee your quality?
A: Of course.We are the manufacture factory. More importantly,we put a high value on our reputation.Best quality is our principle all the time.You can be assured on our production completely.
Q3: What should I do if we are not able to operate the machine when we receive it?
A: Operation manual and video demonstration sent along with the machine to give instructions.Besides,we have professional after-sale group to customer's site to solve any problems.
Q4: How could I get the spares on machines?
A:We will send extra sets of easy broken spares and accessories.Non-artificial damaged spares will be sent freely and shipping free during 1 year's warranty.
Q5: Is there any insurance which I pay for to guarantee I will get the right machine?
A: We are an onsite check supplier from Alibaba.Trade Assurance provides quality protection,ontime shipment protection and 100% safe payment protection.Our factory already highest stars of the grade.
Q6.What's the payment terms and trade terms for new customers?
A: Payment terms:T/T,L/C,D/P,O/A,Western Union etc.
Q7:What's the Minimum Order Quantity and warranty?
A:MOQ:1 set warrnty :1year
Q8:Do I need to pay for the extra cost like tax or duty ?
A:Yes,custom duty/tax it's the buyer responsibility need to pay it,the shipping cost it's not included the tax.