Q1: Are you a factory or a trading company?
A1: We are a distributor and trading company with brand authorization.
Q2: What are the guarantees for product quality?
A2:We have professional engineers to test each piece of equipment before shipment. All servers use dust-free IDC room with 100%
new appearance and the same interior.
Q3: When I receive a defective product, how do you resolve it?
A3:We have professional engineers to help you solve your problems. If the products are defective, we usually return them or
replace them in the next order.
Q4: How do I order in bulk?
A4: You can place an order directly on Alibaba.com or talk to customer service.
Q5: What about your payment and moq?
A5: We accept wire transfer from credit card, and the minimum order quantity is LPCS after the packing list is confirmed.
Q6: How long is the warranty period? When will the package be shipped after payment?
A6: The new product is guaranteed for three years, and the old product is guaranteed for one year. During the warranty period, all
products will be arranged by engineers for one-to-one targeted after-sales and flexible handling of after-sales problems. For more
information, please contact our customer service. After payment, if there is stock, we will arrange express delivery for you
immediately or within 15 days.
Q7: How can I buy equipment suitable for my operating environment?
A7: Before purchasing, you can consult our engineers to evaluate the usage and environment of your equipment, and issue a detailed
equipment parameter for you. You can purchase according to the configuration provided by us. If configured, we will provide you
with equipment according to your configuration.