Q1: What kinds of services you will provide to us?
A: life-long technical support and design service
Q2: How is your quality control?
A: Strict quality control is performed in every procedure from material sourcing, processing and testing to packing.
Q 3: Are you a manufacturer ?
A:Yes, we are factory and exporter for all welding and cutting products
Q 4: Do you have any MOQ limit for machine order,Can I get some samples before the orders ?
A:Low MOQ, 1pc for sample checking is available
Q5:Is OEM service available ?
A:Yes, product could print your logo , or customized by new design .
Q 6:How long is the production lead time?
A:After receiving your 30% deposit ,generally it is 5-7days if the goods are in stock, or 15-20 days if not .
Q7:What is your payment terms?
A: 30% deposit,70% balance, you could pay by T/T, L/C,PAYPAL,WESTERN UNION,MONEYGRAM
Trade Assurance is recommended ,you could pay through Trade Assurance on alibaba, and you could get compensation if any dispute occurs.
Q 8:How do you ship the goods and how long does it take to arrive ?
A:Usually ship by sea and takes 30days. airline or express also optional for small order and 3-5days arrival, shipping time differs for different countries
Q 9:Where is your location ?
A:Our sales office and machine factory in Tianjin City .
welcome to visit us , we offers pick-up service .
Q 10:Which port is the nearest from your company ?
A:The Tianjin port is the nearest
Q 11:How can I take to a live person and get a quotation ?
A:You can contact sales master with contact information below , or send inquiry through alibaba