Q: How should I pay? What modes of payment do you accept?
A: T/T, Paypal, Western Union & Trading Assurance acceptable.
Q: Can I get free sample?
A: Generally we don't provide free sample, but we can return sample cost when the buyer plant a bulk order.
Q: Is sample order acceptable?
A: Yes, for most of the batteries, sample orders for testing quality is reasonable and acceptable.
Q: Is your battery quality approved?
A: Yes, we guarantee that all cells are 100% original from Panasonic, Samsung, LG and Sony, Saft. And we will have full inspection of each cells and grouping them before assembling into battery packs. And all finished battery packs will be under a full inspection before shipment
Q: How can you prove that your cells are 100% original?
A: We can show you the original pack list and other related documents.
Q: what is your lead time if I placed an order?
A: For all products in stock, our lead time is within 7 working days after payment received. For thoese that we don't stock for the moment such as customized battery packs, the lead time is based on your order.
Q: What is your warranty?
A: We guarantee the quality before the item is shipped. The warranty will be offered based on different type of battery. Any
damages caused by improper use are not covered by our warranty.
Q: What is delivery time if we place an order?
A: It depends order quantities. Usually, we can deliver goods within 3 -5 working days for small orders, for more QTY. order, let's confirm when you place offical order.
Q: Are your factory or trading company?
A: We are proffesional lithium-ion rechargeable batteries manufacturer with our own factory and brand. We provide all kinds of OEM/ODM services for clients around globe.