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Q:Are you manufacturer or trader? | A: we are manufacturer. |
Q: How long have your company run on food ingredients ? | A: 14 years focusing on food ingredients field,over 10 years exporting experience. |
Q: Which payment terms are you accept? | A: Payment term: L/C D/A D/P T/T Western Union MoneyGram. |
Q: After an order is placed, when to deliver? | A:It depends on whether the products you buy has inventory. If we have inventory, generally we can arrange shipment after receipt of payment 2 to 3 days. If not, it will be decided by the time of the factory production. |
Q: What's your MOQ? | A:For the high value product, our MOQ starts from 1kg and generally starts from 25kgs. For other low price product, our MOQ starts from 1000kg or 10000kg. |
Q: Is there a discount? | A: Yes, for larger quantity, we always support with better price. |
Q: How do you treat quality complaint? | First of all, our quality control will reduce the quality problem to near zero. If there is a quality problem caused by us, we will send you free goods for replacement or refund your loss. |
Q: What is loading port? | A: Usually is Shanghai, Qingdao,Tianjin or Ningbo. |