Q1. Are you factory?
A:Yes,we are professional cycling factory located in Wuxi,Jiangsu.
Q2:What's the MOQ and delivery time?
1) For samples, 1 piece is available for quality check and market test, delivery time within 3-5 days.
2) For bulk order, 50~100 pcs delivery time within 20 days, about 100 pcs(20'GP) delivery time 25~30 days, 260 pcs(40'HC) delivery time 25~30 days
3) Customized logo & package only available for MOQ 100 pcs.
4) Customized configuration, depends on the delivery time of selected kits.
Q3: Do you accept sample order?
A: Yeah, we accept sample order for your test. Sample fee will be a little expensive, but we will refund
the extra money after you place the container order to us.
Q4:What is your after-sale service?
A: Within 1 year. If is our problem,we will provide new spare parts and guide you to repair by video.
Q5. What's the warranty terms?
A: Our warranty covers manufacturing and material defects, and does not cover normal wear and tear, damage/failure due to an accident, incidental or consequential damage, or any use of the product that's inconsistent with the operating instructions as laid out in our user manual.