Q1: How can I get your price?
A1: You can leave us a message through Alibaba or send us an email with your requirements. We will contact with you within 8hours.
Q2: Can I get a sample before place order?
A2: Yes, sample are free. Customers need bear the express freight(Free shipping within China).
Q3: What is your MOQ? Can I place a trail order with small quantity?
A3: MOQ is 1, For trial order, you can tell us the quantity you need. We will try to meet your demand. And you also can mix different products together.
Q4: Do you provide OEM/OEDM service? Can you put our logo or company name on the package?
A4: Yes, we can provide OEM/ODM service. We like to develop new products with our customers.
We provide customized stickers / printings /APP/ package for our customers.
Q5: What kind of certificate do you have for your products?
A5: We have CE/FCC/ROHS certificates for all our products.
Q6: What is your lead time after place an order?
A6: The lead time is various for different order quantity. For trail order, the lead time will be 2-10 days. For order per
container, the lead time is around 15-28 days. You can ask our staff to check the exact lead time.
Q7: What is your payment term?
A7: We are prefer T/T payment and the term is 30% deposit and 70% balance payment against B/L copy; We also can accept the L/C payment if customer need; For trail order, we accept Paypal / West Union payment.
Q8: What is your warranty time?
A8: Our warranty time is 1 year.
Q9: Are you a manufacturer?
A9: Yes, we are a Full stack IoT product service provider, providing professional full stack solutions for shared travel, shared terminals, smart campus, safe city, Internet of Vehicles, cold chain logistics, smart fire protection, smart livestock, mobile payment and other industries, and supporting cross platform and personalized demand customization and development.
Q10: Can we conduct factory inspection?
A10: Yes, we welcome factory inspection, product quality inspection and other services.