Q: I don't know your website well, how can I trust you?
A:Henan Yinneng Electronic Technology Co., Ltd. has launched online business for selling Eco Solvent Printer, Solvent Printer, UV Printer and established customers over many countries and areas.
Q:How to pay?
A:Recommended payment method is bank transfer which usually has not much limitation in most countries.For small amount, there are some other options: Western Union. You also may use the following methods of payment: Ali Trade Assurance, PayPal online payment, PayPal direct payment and Telegraphic Transfer (T/T) payment.
Q: How can I know if it is paid successfully?
A: We will send you a payment confirmation email upon receiving your payment.
Q: How to receive my order? Is it safe during shipping?
A: For the items you purchased, we will arrange shipping by sea or international express delivery to ship and usually the carriers are DHL, FedEx, TNT, and UPS. It shall be quite safe during shipping by sea or air.
Q: What is Warranty Policy？
A: We provide 1 year warranty. During the 1 year warranty if any part is faulty, our company will give you replacing parts for
free and help you to change the faulty parts. When the warranty expired, our company will still give you technician support for free. The only difference is the replacing part no longer free. So, we provide lifelong after sale service to you as long as you use our printer. All products on our website are made by the best manufacturers in China and the quality is guaranteed We can supply assembly spare parts with every machine and guarantee their functioning for at least 12 months.
Q: Do you have printer stocks and if you accept OEM orders for the product?
A: Yes, we do have stocks for the regular models. OEM orders are also welcomed. The lead time of the OEM order is about 30 days after confirm all requirements and receiving the down payment.
Q: What's the delivery time for your regular model?
A: Usually the delivery time is 7 days after receiving the payment.
Q: If I still have questions to this product, what shall I do?
A: Please click ""Inquire Now"" below the page and submit your inquire or questions, we will reply you as soon as possible, or email to us, Please don't hesitate to contact us for more details, samples and working videos of this machine.