Q1: Are you factory or trade company?
A1: We are manufacturer.
Q2: What the exactly address of your factory?
A2: Our company is located in No5385 Longdong Avenue, Pudong new area, Shanghai, China
Q3: Warranty terms of your machine?
A3: One year warranty for the machine and technical support according to your needs.
Q4: Will you provide some spare parts of the machines?
A4: Yes, of course.
Q5: What about product package?
A5: We pack our products strictly with standard seaworthy case.
Q6: What about the voltage of products?
A6:The voltage can be customized according to your requirement. Such as 220V/400V/415V/6KV/10KV are available
Q7: Which payment term can you accept?
A7: T/T and L/C.
Q8: How long will you take to arrange production?
A8: 380V 50HZ we can delivery the goods within 10 days. Other electricity or other color we will delivery within 22 days
Q9: Can you accept OEM orders?
A9: Yes, with professional design team, OEM orders are highly welcome.
Q10: Which trade term can you accept?
A10: Available trade terms: FOB, CIF, CFR, EXW, CPT, etc.