Q1: Can I have a sample order?
A: Yes, we can provide sample to test and check quality. Mixed samples are acceptable.
Q2: What is the lead time?
A: Sample is 2 days, mass order generally 7-15days depends on the order quantity and your specific requirements.
Q3: How to proceed the order if I have logo printing?
A: First, pls provide your Ai file , then Sample picture or sending sample to you for confirmation, finally we will go to mass production.
Q4: Do you have any MOQ?
A: Normal our MOQ is 500pcs or normal product .
Q5:How to ship the goods and make the payment?
A:Regard the mass production,it is ship by sea or by air,depend on final decision.We accept T/T,L/C,D/A,D/P,Western Union or Money Gram for bulk order
(30% deposit , 70% balance to be paid after inspection)
Paypal is available as well for samples.
Q6: Do you offer guarantee for the products?
A: We offer 1year free repair service after shipment if you could ship them to us for all digital product .
Q7. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q8. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q9. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q10: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them,
no matter where they come from.
Q11. What is your terms of packing?
A: Generally, we pack our goods in corrugated box and brown cartons. If you have legally registered patent,
we can pack the goods in your branded boxes after getting your authorization letters.